All our* products are returnable. You can return your phone within 6 months for a free exchange with a new one. Accessories have 7 days warranty with a free exchange. The shipping fees are not refundable. The shipping fees from you to us will be not pay by our services. The shipping of the new item to you will be pay by us. Contact our customer service for know more about our warranty service. If you want to exchange your phone or accessory cause problem, please contact us ASAP.